Fix’Style is committed to ensuring the protection and security of personal data provided by customers, and this, in accordance with the January 6 Law n° 78-17 regarding computing, files and liberties as well as in accordance with EU Regulation 2016/679 of the European Parliament and the Council, called the General Data Protection Regulation (GDPR).

Fix’Style, as the party responsible for the processing of data, has set up a personal data processing whose main objectives are the management of user accounts and the delivery of services provided by the website, the management of customers and customer service followup, as well as the improvement of the user experience.

Personal Data we process

When you create an account or when you buy a product on, you are required to register the following personal data :

First and Last name

Email address

Address and postal code (shipping / billing address)

Mobile or home phone number

What are your rights?

In accordance with articles 49-50 and 51 on the law on computing and liberties, as well as with articles 15-16 and 17 of the GDPR, you are entitled to the following rights :

Right of access : the person concerned has the right to obtain from the party responsible for data processing the confirmation that personal data regarding them are or are not being processed ;

That your personal data be rectified as soon as possible when they are incorrect or incomplete ;

That your data is deleted as soon as possible if they have become obsolete or because you have made such a request.

For the exercise of your rights, you can, by providing proof of identification by any means, make your request known by mail or by email at the address of the editor : 116 boulevard de Châteaudun 45000 Orléans or at A copy of the ID which includes the signature of the holder may be requested in this case.

A response will be provided to you within no more than one month upon reception of your request. 

Your have the right to make a claim regarding the protection of data with the Commission Nationale de l’Informatique et des Libertés [CNIL] at 3, Place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07 - Phone : +33 (0) and accessible by online form on the website of the CNIL.

Duration of holding of your data

Your data is systematically deleted when you close your account or if you were to make such a request (unless there are still orders being processed or if there are issues with billing the party concerned by the request).

When an account has not been used for 5 years, which means no connection to the given account, the account is deleted along with all the personal data related to the account.

Information relative to cookies

Technical data that is likely to be recorded as a result of access to or use of the Website are the Internet Protocol (IP) address of the user and information relative to the user’s setup (type of machine, browser, etc.) and browsing (date, time, viewed pages, occurrence of errors, etc.)

These bits of information can be stored in short text files (cookies) saved to the hard drive of the user by the server of the website.

This browsing data will only be used for the generation of user statistics, for error prevention, to prevent violations and counterfeiting of the Website or to improve the conditions of access or use of the Website.

To find out more about this last point, the user is invited to consult the instructions for the use of these parameters, depending on the browser used, which are accessible on the page of the CNIL’s website.

The collected information is not nominative, is not processed individually but in a global way, is not exploited, given away, leased to other companies, and not reused for advertisements that are not desired by the user.

A cookie is under the control of the user who can delete it at any moment. He or she can also configured his browser to refuse cookies by changing settings on his or her browser in the following way:

For Mozilla Firefox :

Chose the “Tool” menu then “Options”

Click on the “Privacy” icon

Find the “Cookies” menu and select the options that suit you.

For Microsoft Internet Explorer :

Chose the menu “Tools”, then “Internet Options”

Click on the “Confidentiality” tab

Select the desired level with the cursor

For Opera :

Chose the menu “File”, then “Preferences”, then “Privacy”

Safety of personal datas

We have set up technical and organizational security measures in order to protect the access to your accounts and personal data.

Your data is neither exchanged nor shared with any third parties with the goal of commercial prospecting or regarding any requests to which you would not have already consented.

Your data is also not subject to a cross-border data transfer.